FAQ

1.How can I place an order?

Simply browse our shop, add items to your cart, and proceed to checkout—it's quick and secure!

2. What payment methods do you accept? 

We accept all major credit/debit cards, mobile banking, and cash on delivery for selected areas.

3. How long does delivery take?

Delivery usually takes 3-5 business days depending on your location.

4.Can I return or exchange a product?  

Yes, we have a return and exchange policy within 7 days of delivery for eligible products. Please contact our support for assistance.

5. Is my personal information safe?  

Yes, we take your privacy seriously and use secure systems to protect your personal and payment information.

6. How can I contact customer support?

You can reach us at support@aurazeenbeauty.com or via our Contact Us page.

7. Do you offer cash on delivery?

Yes, we offer COD across most serviceable areas.